Privacy Policy
Effective Date: July 3, 2025
McDan Shipping Company Ltd. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information across our operations in Ghana, the UK, USA, Sierra Leone, Liberia, and beyond.
1. Information We Collect
We may collect the following types of personal data when you interact with our website, contact forms, email, or services:
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Name, phone number, and email address
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Company name and shipping address (if applicable)
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Shipping details and cargo information
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Documents or files you upload (e.g., IDs, contracts)
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Technical data (e.g., IP address, browser type, location data)
2. How We Use Your Information
We process your data based on one or more of the following legal grounds: your consent, contractual necessity, legal obligation, and our legitimate interests.
We use your personal data to:
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Provide freight forwarding, logistics, and shipping services
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Respond to inquiries, custom order requests, and quote submissions
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Communicate with you regarding service updates
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Process transactions and manage contracts
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Send marketing or promotional materials (if you opt-in)
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Improve our services and website functionality
3. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes stated above or as required by law:
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Inquiry and quote data: up to 12 months
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Transactional and financial records: up to 7 years (for legal/tax purposes)
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Email communications: up to 24 months
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Uploaded files (e.g., attachments on forms): stored temporarily and securely for up to 30 days
4. International Data Transfers
As an international company, your data may be transferred to or accessed by our branches in Ghana, the UK, USA, Liberia, or Sierra Leone.
We ensure appropriate safeguards are in place for cross-border transfers, including:
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Standard Contractual Clauses (SCCs) approved by the European Commission
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Data access controls, encryption, and strict internal protocols
5. Sharing of Personal Data
We do not sell or trade your data. We may share data with:
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Service providers (e.g., web hosting, email delivery)
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Customs and logistics partners (only where required for your service)
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Legal or governmental authorities (where required by law)
Strict confidentiality and data protection obligations bind all third parties.
6. Your Data Protection Rights (GDPR & Global)
You have the right to:
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Access your data and request a copy
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Correct or update your information
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Withdraw your consent at any time
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Request deletion of your data (“right to be forgotten”)
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Object to data processing or request restriction
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File a complaint with a supervisory authority (e.g., the UK ICO or your national DPA)
To exercise your rights, email us at: privacy@mcdanshipping.com
7. Cookies and Tracking
Our website uses cookies to enhance user experience and analytics. You may control cookie settings through our cookie consent banner or via your browser.
We use:
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Essential cookies for site functionality
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Analytical cookies (e.g., Google Analytics, only with consent)
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No marketing cookies without your explicit opt-in
[Click here to view our full Cookie Policy.]
8. Security Measures
We implement appropriate technical and organizational measures to protect your data, including:
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SSL encryption
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Secure file handling
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Role-based access control
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Regular backups and audits
Uploaded files are scanned and stored securely for limited timeframes.
9. Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from minors without parental consent.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page, and significant changes will be notified via email (if applicable).
Last updated: July 3, 2025
11. Contact Us
If you have questions, requests, or concerns, contact:
McDan Shipping Company Ltd.
Website: www.mcdanshipping.com
Email: info@mcdanshipping.com
Phone: +233 302 762280 / +233 302 502158
Head Office: Aviation Road, Accra, Ghana
